Refund policy
Every item in our shop is made to order just for you. Because of that, we’re not able to accept returns or exchanges for wrong sizes, colors, or a change of mind. Please check the size chart before you order.
Damaged or Defective Items
If your order arrives damaged, misprinted, or defective, we’ll make it right with a free replacement or a refund. Just email us at [email] within 14 days of delivery with:
- Your order number
- A clear photo of the issue
- If more than one item is affected, one photo showing all of them together
No need to send anything back.
Lost Packages
If tracking shows your package was lost in transit, contact us within 14 days of the estimated delivery date and we’ll send a replacement.
Order Cancellations
Your order heads to production quickly, so you can cancel or make changes within 12 hours of purchase. Email [email] with your order number and we’ll take care of it.
After 12 hours, your order is already being printed and can’t be canceled or changed.
What’s Not Covered
- Wrong size or color ordered
- An incorrect or incomplete address entered at checkout
- Slight variations in print placement (up to 0.5") and color, which are a normal part of the printing process
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it may take 5 to 10 business days to show up.